Design

To Record or Not to Record in the Virtual Classroom

August 31, 2011

Has this ever happened to you: you announce a training session that will be delivered in a live virtual classroom and someone who would like to attend but cannot asks if he or she can get access to the recording. Recording virtual classroom training is usually just a matter of learning how to set up [...]

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Ten Ideas for Exercises in the Virtual Classroom

July 27, 2011

If you have either attended or facilitated training in a virtual classroom you know that maintaining a high level of interactivity is key to keeping participants engaged. Here are ten ideas for exercises to try in your next virtual classroom session: 1. Discuss a picture Display a picture that illustrates a concept you are teaching. Ask [...]

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How to Enhance Your Images in PowerPoint for a Web Conference

January 24, 2011

Last post I wrote about fundamental concepts regarding using PowerPoint slides in a web conference. This post covers ideas to enhance images to make your images and slides look professional. Note that these tips are written for PowerPoint 2007. For those who are visual, I recorded a 3-minute ScreenR demo of these tips. 1. Outline [...]

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Creating Great Slides for Web Conferences

January 13, 2011

Whether you are facilitating a web conference for a sales event, virtual classroom training or a knowledge sharing event, you will need PowerPoint slides to support your content. You don’t need to be an expert in PowerPoint to put together a good slide deck, but when developing your slides, keep these two concepts in mind: [...]

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Recipe for Success in a Web Conference

November 1, 2010

What does it take to put together a successful web conference where participants and facilitators exchange valuable knowledge, are energized and hungry for more? Whether you are using web conferencing to deliver training, hold a meeting, host a knowledge sharing session or other event, there are three ingredients to consider for a successful event: One [...]

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How to Gather Participant Feedback in a Web Conference

February 10, 2010

Gathering evaluation feedback from participants in a web conference can be easily done through an online evaluation conducted at the conclusion of your training. The importance of soliciting feedback and making adjustments cannot be understated: since we cannot see our participants, their evaluation of the training is critical. Just as in a physical classroom, it’s [...]

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Converting Chat Text into an FAQ

September 24, 2009

The chat feature of a web conference is a great way to interact with the audience. At the end of a web conference, the chat box is typically full of a variety of great comments, questions and answers. This text is a gold mine of information that can be reused by converting it into an [...]

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Putting on Your Marketing Hat

March 5, 2009

Last week I attended a webinar hosted by Ken Molay of Webinar Success on the “Secrets of Lead-Generation Webinars.” While the webinar had a marketing slant, several of his ideas were applicable to a variety of web conferencing events, including learning events. Let’s face it, we all need to put on a marketing hat. A [...]

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An Integrated Experience

November 7, 2008

I was reading a recent article by Jakob Neilsen, a web usability guru, on Aspects of Design Quality, and realized that his comments on the importance of total user experience apply directly to web conferencing. In the article Neilsen states, “We can liken a website’s user experience to the metaphorical chain that’s no stronger than [...]

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What Do Web Conferencing and the Presidential Election Have in Common?

October 29, 2008

Polling! Presidential election season is in full swing right now in the United States and that means the media reports on a myriad of poll results daily. If you look closely at the poll questions they are generally clear and unbiased, although every now and then a biased question surfaces. Polling is one of my [...]

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Darlene Christopher is a Knowledge and Learning Officer at the World Bank Group in Washington DC where she produces global elearning products for synchronous and asynchronous environments. Read more about Darlene.

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